FAQs

WHEN WILL I RECEIVE MY ITEM(S)?

All items usually get packed and shipped less than 1-3 days after you order. Products are created on-demand, cleansed and then recharged with new energy. Please allow for 2-4 weeks for delivery.

WHAT CURRENCY ARE THE ITEMS LISTED IN?

Our prices are all in CAD, and the charges to your account will be in CAD as well. 

WILL MY ITEMS BE SENT IN ONE PACKAGE?

If you've ordered the items at the same time, they will come together all in one package.

WHAT IF I AM NOT SATISFIED WITH MY PURCHASE?

Due to our 100% satisfaction guarantee policy, if you are not satisfied with your purchase, we will gladly offer a refund. Please contact us at info@shiterracrystals.com and we will be glad to assist. 

If you have any other questions, please contact us at info@shiterracrystals.com and we will do our best to help you out.